Shipping policy

SHIPPING POLICY — BINDU

We want your BINDU order to reach you as smoothly as possible. Here's everything you need to know about shipping.

1. SHIPPING DESTINATIONS
We currently ship within India only. International shipping is not yet available, but stay tuned - we're working on it.

2. ORDER PROCESSING TIME
Orders are processed within [2-4] business days of being placed. Processing time is separate from delivery time (see below). During sale periods or high-demand launches, processing may take slightly longer - we'll notify you if there's a delay.

3. DELIVERY TIMEFRAMES
- Metro cities: [3-7] business days after dispatch
- Other regions: [5-10] business days after dispatch

These are estimated timeframes and may vary due to courier delays, weather, or other circumstances beyond our control.

4. SHIPPING CHARGES
- Free shipping on all orders

Shipping charges (if any) are calculated and displayed at checkout before you complete your purchase.

5. ORDER TRACKING
Once your order is shipped, you'll receive a tracking ID via email/SMS/WhatsApp so you can follow your package's journey.

6. COURIER PARTNERS
We work with trusted courier partners to ensure timely and safe delivery across India.

7. CASH ON DELIVERY (COD)
COD is available on select orders.

8. DELAYS
While we do our best to meet stated delivery timeframes, delays can occasionally happen due to courier issues, weather conditions, regional restrictions, festive-season volumes, or other circumstances outside our control. We appreciate your patience and will keep you informed if your order is delayed.

9. UNDELIVERED OR RETURNED-TO-ORIGIN (RTO) PACKAGES
If a package is returned to us due to an incorrect address, unavailability at the time of delivery, or refusal to accept the order, we will reach out to arrange reshipment. Additional shipping charges may apply for reshipment in such cases.

10. QUESTIONS?
For any shipping-related questions, reach out to us through contact details.

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